Ray Aspen: Hi, I am here with Mr. Charles Smith in Fort Washington, where we recently completed painting the foyer and stairwell in the hallway.
Charles, how did you hear about Aspen Painting?
Charles Smith: Well, actually, I’m a school bus driver and while I was dropping off one of my passengers, I saw your vehicle across the street and after looking at it for a couple days, I decided, well, let me give you a shout-out.
Ray Aspen: Well, thank you, I am glad you did.
Did we do everything we said we would do?
Charles Smith: You did everything that you said you would do and I think I’ll say even more!
I really liked your proposal because your proposal described everything that you were going to do and you did do it.
Ray Aspen: Thank you very much, and on a scale of 1-10, how likely would you be to refer Aspen Painting and wall-covering to your friends and family?
Charles Smith: Well, it will be a 10, I will definitely do it again.
Ray Aspen: Thank you!
Charles Smith: Not only referring others to you, but I would do it again myself.
Ray Aspen: Well, thank you very much, it was a pleasure working for you and now we do look forward to the next time as well.